Fusion PPT Certified As Top Performer with 96% Overall Customer Satisfaction
Fusion PPT, a recognized strategy and technology solution firm, announced today that D&B has certified the firm as a “Top 20% Performer” based on the independent Past Performance Evaluation survey responses of its customers.
Fusion PPT’s PPE score is 96/100 which demonstrates outstanding overall customer satisfaction relative to similar companies. The customer satisfaction metrics that are evaluated include:
* Reliability
* Cost
* Order accuracy
* Delivery/timeliness
* Quality
* Business relations
* Personnel
* Customer support
* Responsiveness
CEO Michael Biddick commented that “we are grateful that our customers appreciate our obsession with quality. Regardless of the state of budgets, we understand that only top performance is acceptable and are proud to receive such a high feedback score from our customers.”