Fusion PPT, a recognized strategy and technology solution firm, announced today that it has launched an ITSM Assessment service package that will help organizations assess their operational maturity, examine process gaps and develop an ITIL-based road map for their organization.

Operations Director, Nereo Mendoza noted that “Many organizations struggle with the high cost and limited value from many process assessments and are looking for high-impact results in reasonable time frames.” He continued, “our Assessment, using ITIL v3 good practices, focuses on the areas that are most relevant to your organization. We look at major gaps that exist and develop a road map that can be used for budgeting and implementation purposes.“

The ITSM Assessment is delivered by ITIL v3 certified consultants, leveraging real-world service management experience.